About Us

If you want to learn more about us, you’re in the right place. Read on to see where it all began, who we are and what we do.

Who we are and what we do

We are the Phoenix Foundation. A homeless charity like no other. We take in homeless from our streets and address their mental health needs and addiction issues. Through our own programmes of workshops and training courses and with the help of our training partners, we train each individual in employment, life, and personal skills. We then assist them in finding a job and when they are stable, confident, and ready, they are then referred for supported housing and start their journey on a new and independent life. Individuals arrive to us with nothing and in desperation, and leave with hopes and dreams.

Our Facilities

Here are some images of the different spaces within our building including the main entrance, bedrooms, kitchen, and bathrooms.

Where it all began

Between 2016 and 2018, there was a noticeable increase in the number of homeless people on the streets of Liverpool and, after the doors closed for good to the Kingsway Homeless Shelter, Signature Living took the matter into their own hands by building a new shelter with a new concept.

On World Homeless Day 2018, we opened the doors to a brand-new type of homeless shelter, this time with a clear and defined purpose. The definition of insanity is doing the same things over and over again and expecting different results. That’s why we knew it was time to try a fresh approach and The Cotton Street Project was born, supporting those who had fallen on hard times with more than just shelter and food. We involved the community, asking those who could help to join us in pioneering a different kind of care and support. We began to lead those in need through tailored recovery programmes, helping them to return to a life in society as independent, skilled individuals.

In March 2020, we parted ways with Signature Living and we become a self-funded, fully independent charity, continuing the work we had previously set out to do. In July 2020, we left our site in Cotton Street and moved to a city centre location and rebranded to Phoenix Foundation. The new property enabled us to assist a greater number of homeless in their time of need. Today we have helped plenty of people overcome serious addiction, given others new and invaluable skills, and built a strong supportive network within the homeless community. We are changing lives and we’re doing it one step at a time.